Terms & Conditions

Included in our treatment programmes are lodging, meals, excursions, therapeutic massage, personal training, Muay Thai Boxing, use of resort facilities, a team of experienced professional counsellors and support staff who provide a high level of comfort and care. In fact the only things not included in the fees are your pocket money for cigarettes (if a smoker), airfare to Chiang Rai and hospitalization (if required), medication (if needed) and visa extensions. 

• Medication for detox and treatment for other conditions is not included, such as blood pressure medication, diabetes medication, anti-depressants, etc.
• In-patient medical care, either at a clinic or hospital, is not covered by Siam Rehab and you will be billed directly by the clinic or hospital. (The vast majority of clients do not need any in-patient care.)
• Clients will be admitted to Siam Rehab if their goal is complete abstinence from unnecessary mood-altering medication. Clients may not stay on methadone or benzodiazepines for the full course of treatment at Siam Rehab.
• Even if prescribed by a doctor in the clients’ home country, all medication taken at Siam Rehab for detox or other conditions must be approved by Dr. Mark.

More about Detox and Medication at Siam Rehab

If you are booked into the Siam Rehab programme and do not arrive on your reservation date without prior notice and agreement  you agree that all terms and conditions as if you arrived on the day expected, this includes refund policy, etc. Your programme will also begin on the day of your expected arrival and your completion date will reflect that.

At Siam Rehab we only accept clients into the programme who are committed to recovery and want to change their lifestyle. We also maintain our fees at the lowest possible rates in order to help people regardless of economic situation. In order to maintain our fees at such a low rate for the quality of programme offered, we need to rely on our clients. A cancellation can affect the viability of the programme.

When booking at Siam Rehab the deposit is non-refundable as this is to secure your place in the programme and other potential clients will need to be turned away. The balance of fees is due upon arrival. If for any reason a client chooses to leave they will receive credit for their time remaining to return when they are ready. In this case they will be booked in for the next available slot. This offer is good for 6 months after departure. At no time will Siam Rehab give a cash refund.

In some extreme cases a client can be discharged with no credit offered, this would only be done for breaking serious rules or criminal behaviour. Some examples are; being found intoxicated or on non-prescribed drugs in the rehab, violence towards a client or staff member, being in possession of alcohol or illegal drugs or non-prescribed medication, having a sexual relation with another client, racism or other socially unacceptable behaviour, verbal threats towards another client or staff member, suicide threats/attempts, self-harming attempts. Please note this is not an inclusive list.

Feel free to contact us with any concerns relating to our terms and conditions.